F.A.Q. — Frequently Asked Questions

1. Is your service confidential?


Yes, Guru -writers .com guarantees non-disclosure of all personal information you submit through our website. more details please check our Confidentiality policy.


2. Who will be working on my paper?

A person with a Bachelor, Master or Ph.D. degree -A person with a GPA of at least 3.0 -A person who passed all our tests with a score over 80% -A person with a sample of work that scored over 80 on grammarly.com -A person who applies for orders with a 100% ---confidence in its successful completion -A person with an excellent command of English, whether being an ENL or ESL writer

3. What if I am not satisfied with the paper?

In case you are not satisfied with the work done, our company guarantees up to 3 free revisions in accordance with our Revision Policy. If you find that revisions do not help, you can always change the writer simply by contacting the support team via our support email support@guru-writers.com. Should the final product be not up to your standards, you can always ask the Manager to contact you and discuss the issue and possible solutions to your problem. Check our Revision Policy here.

4. Where do you find writers?

All writers, both ENL and ESL, are found on LinkedIn in specialized groups. We have writer quotas for specific fields of studies (For example, we need 10 active writers in Business, and we conduct a selection procedure out of hundreds of applicants to find motivated and professional writers), which enables us to give you a quick reply on whether we can complete your paper or not.

5. Is my paper plagiarism-free?

Absolutely. Unlike our competitors who use cheap and ineffective plagiarism software, Guru-Writers uses credible software to check your paper's originality. We guarantee that your paper will pass TurnItIn and SafeAssign checks with a low percentage of similarity. In addition, our writers are trained to cite all the information properly to avoid indirect or unintentional plagiarism.

6. Will you save my paper in your Database?

All works delivered to our clients are kept in our system to ensure that all of them are plagiarism-free. After approving the paper you become the sole owner of the original product.

7. How do I receive my paper?

After the writer completes the paper, you will receive an email informing you the work is finished. An email will have a link to download your paper for preview directly. You can also log in to your account to download the paper or ask for a revision.

8. Do you have a money-back guarantee?

Yes, our company guarantees partial and full refunds in cases defined by our Money Back Guarantee. Check our Money-back Guarantee here.

9. How can I contact my writer?

You can contact the writer directly via the message section of your control panel. Should you have an urgent matter to address, do not hesitate to contact the support team for assistance.

10. Where are you Guys Located?Our main office is located in Kenya with a branch in USA and UK11 How do I place an order

To place an order, simply navigate over to the Order page and fill in the required information concerning your particular order. Alternatively, you can place your order over the phone or by using either the Live Chat or Email feature at the top of the website or Contacts section.?


To learn about how our service works, please visit the How It Works page where you can read a detailed explanation of our features, along with a step-by-step guide.